TroubleshootingAll signed-in rolessupport
Resolve Access, Permissions, and Missing Data
Fix the common blockers: access-denied redirects, missing property scope, and partial data loads.
Before you start
Most access issues come from the wrong route for your role, no selected property scope, or stale session state.
When a page redirects back to the selector
- 1
Reopen the property selector.
- 2
Confirm both buyer and property are selected.
- 3
Return to the original route after the property is saved.
When you see access-denied behavior
- 2
Check whether your role should have access to that page.
- 3
Compare the current route against the pages you normally use.
- 4
Ask an administrator to review your membership role if your access changed unexpectedly.
When data looks stale or incomplete
- Refresh the browser tab once.
- Sign out and back in if the scope still looks wrong.
- Recheck the property badge in the header before continuing.
Guided screenshots
Reference views for this workflow.
